SANTA LAND EXPERIENCE FAQs
Q: What is the SANTA LAND EXPERIENCE?
A: The SANTALAND EXPERIENCE transports you and your family to the North Pole for an unforgettable 30-45 minute journey at Beaver Bark Gift & Garden Center. Creating lasting memories as you and your child make a wooden ornament with Santa’s elves and then decorate a cookie in Mrs.Claus’Candy Cane Kitchen before their special visit with Santa himself in his beautiful red sleigh
Q: What is included?
A: Your ticket includes a personalized ornament, a cookie decorated with Mrs. Claus, and a magical visit with Santa in his sleigh. Your photo with Santa will be emailed to you. Plus, there are plenty of photo opportunities and fun family games throughout the experience.
Q: Can I take photos?
A: Absolutely! So, bring your phone or digital camera (no tripods or lighting equipment). There will be several photo opportunities along your journey.
Q: Where do I buy tickets?
A: We recommend purchasing tickets and reserving a time slot online ahead of time. To facilitate the best guest experience, tickets are limited, and we do expect to sell out, especially on weekends and close to Christmas. You can purchase tickets in person at the front desk if they are not sold out. Click here to buy tickets.
Q: Do adults or caregivers need to purchase a ticket?
A: Yes There is no discount for those who do not wish to participate in the activities. We encourage everyone to have fun and get involved.
Q: Can I bring my baby to the Santa Land Experience?
A: Yes, babies up to 1 year old are free, and do not count towards the group total.
Q: What if I have a special request?
A: Special requests should go through the front desk. We will do our best to accommodate them on a case-by-case basis.
Q: How do I get my SANTA LAND EXPERIENCE photos?
A: Digital photos will be shared through a Dropbox link. After your visit with Santa, you will have the opportunity to purchase your choice of photos printed on premium paper in a festive holiday jacket. Here is the link to the photo packages.
Q: How long does it take to go through the SANTA LAND EXPERIENCE?
A: Approximately 45 minutes.
Q: What is the number for the Santa’s Elf Hotline for additional questions?
A: Call 509-946-1000, then pick option #2 for the garden center, during normal business hours.
Q: Can we get a refund on our tickets?
A: All sales are final, and tickets are non-refundable.
Q: How much are ticket(s)?
A: MOST WEEKDAYS Santa Land Experience tickets are $15 per person.
WEEKENDS (Friday, Saturday & Sunday) Santa Land Experience tickets are $18 per person.
November 29, December 23 and 24 Santa Land Experience tickets are $18 per person.
Q: Can I reserve a time slot for the SANTA LAND EXPERIENCE?
A: Yes. Check out our calendar for SANTA’S HOURS!
Q: What days and times are the SANTA LAND EXPERIENCE available?
A: Check out our calendar for SANTA’S HOURS:
VISIT WITH SANTA FAQs
Q: What is the VISIT WITH SANTA?
A: VISIT WITH SANTA is a traditional photo session with Santa in his big red sleigh at Beaver Bark Gift & Garden Center. We can accommodate 1-10 people per group.
Q: How much is a VISIT WITH SANTA ticket?
A: $35 for up to 10 people.
Q: What days and time are VISIT WITH SANTA available?
A: Check out our calendar for SANTA’S HOURS!
Q: Can I reserve a time slot for VISIT WITH SANTA?
A: No. VISIT WITH SANTA is a first-come basis. The line area will be indoor and heated.
Q: How do I get my VISIT WITH SANTA photos?
A: Digital photos will be shared through a Dropbox link. After your visit with Santa, you will have the opportunity to purchase your choice of photos printed on premium paper in a festive holiday jacket. Here is the link to the photo packages.
Q: Can we get a refund on our tickets?
A: All sales are final, and tickets are non-refundable.
Q: How long does it take for the VISIT WITH SANTA?
A: Please allow 5-10 minutes once you get in the private room with Santa and his big red sleigh.
Q: What is the number for the Santa’s Elf Hotline for additional questions?
A: Call 509-946-1000, then pick option #2 for the garden center, during normal business hours.